
You can send your request for reimbursment by and to assist you with the claims administration.Helpline / Client Services is at your own disposal to respond to all your questions on: Request for reimbursment and hospitalisation
#Indigo card login app software
There are 4 claims administration centers all over the World AmericasĪddress: Suite 300, 999-8th Street S.W., Calgary, Alberta T2R 1N7, CANADA.Īddress: 23 allées de l’Europe 92587 Clichy Cedex, FRANCE.Īddress: 19th Floor, One by Omnyat, Business Bay, PO Box 506537, Dubai, UAE.Īddress: 5/F, North Tower, Building 9, Lujiazui Software Park, Lane 91, E Shan Road, Shanghai, P.R. At least, French and English are available 24/7. You can identify yourself with your personal details (name, surname, date of birth, policy n°) when contacting the Helpline or Client Services, and benefit your coverage and services. Your login details are the same for the Members’ Area and the Mobile app. It contains all the information you need about your plan and provides you with many helpful online services. Your Member’s Area is available in 7 languages on our website as well as on our Mobile app.
#Indigo card login app pdf
This card enables the health care provider to contact MSH International to set up direct payment arrangements, and to settle the payment of your medical bills.Ī digital version of your insurance card is available on your MSH mobile app, and a printable pdf version can be downloaded from your Members’ Area, under “Your Enrollment / Insurance ID card”. Make sure you always have it with you and use it as identification when contacting MSH International, or upon admission to a hospital. Your insurance membership card contains all the necessary contact information. All contact details of the administration platforms are mentioned to make sure that you can contact claims administrators or the Medical Dept at any time. It is a supporting document to understand processes, identify who you should contact and when. This Guide is downloadable, at any time, in your Member’s Area. This document is also available at any timing in your Member’s Area online. You Welcome Pack includes: The Notice of informationĪll information regarding conditions (benefits, exclusions, …) are mentioned in this document. Recieving the Welcome Pack means that your payment has been recieved and allocated to your policy. You will recieve a Welcome Pack at the end of the enrolment process. Welcome Pack of your international health cover


⇒ Cancellation in case of distance selling Then you can benefit your coverage and services. You recieve your Welcome Pack by email (incl. When your payment is allocated, your policy is activated. To obtain a quick activation of your international health cover, you may opt for credit card or direct debit payment. This is the sole way to identify and allocate correctly your payment to your policy. You will recieve this invoice by email from MSH International. If you pay by bank transfer, please note that it is important to mention the reference which is indicated on your invoice. Then it can also be cancelled from your invoice if you change your country of expatriation. Please note that tax can change according to the regulation if you remain expatriate in the same country. Tax is collected by the Insurer, and paid to the State to make sure that you are in line with the local regulation. If tax applies in your country of expatriation, it will appear on the invoice of your international health cover. Invoice and activation of your international health cover The Underwritting Dept does not have to justifiy its decision. If Special Conditions apply, you recieve the Special Conditions document which has to be signed and returned to process your Application, In that case, further information can be required (including medical reports). Special Conditions apply to consider pre-existing condition.Also, it analyzes your medical questionnaire. This Dept checks that all information have been filled in the Application form. Your Application Form is submitted to the Underwritting Dept. To clarify next stages, find here the different steps of your contract for the coming months: You just send us your Indigo Expat’s Application Form for your international health cover (OnePack or WeCare) and we thank you for your trust! Cancellation in the case of distance sellingįrom your Application Form to renewal of your international health cover.The European Health Insurance Card (EHIC).Association law 1901 vs Insurer’s contract.1st euro insurance or Top-Up plan to CFE.
